Privacy Policy

Effective date: 15 of September 2025

Perimenopause Lab (“we,” “us,” “our”) is committed to protecting your privacy. This Policy describes how we collect, use, disclose, and protect your personal information. By using our website, app, courses, or related services (“Services”), you consent to this Policy.

 

1. Information We Collect

We may collect:

  • Name, email, login credentials
  • Survey responses, quizzes, and directory listing details (if you choose to provide them)
  • Educational participation data (downloads, videos watched, lessons completed)
  • Technical data (IP, device, browser, interaction with Services).

 

2. How We Use Information

  • Deliver and improve Services
  • Personalize content and recommendations
  • Analyze usage to improve programs and insights
  • Invite participants to advisory panels or pilot programs
  • Publish a directory only if you explicitly opt in
  • Send email updates and offers (unsubscribe anytime)

3. Data Storage & Third-Party Processing

Your data may be stored on trusted third-party platforms including Kajabi, Stripe, PayPal, Apple Pay, Zapier, Google, and Airtable. These platforms are responsible for their own privacy and security under their data processing agreements. We do not process or store payment information ourselves.

4. Disclosure

We do not sell personal data. Information is only shared with third-party providers necessary to deliver Services, comply with legal requirements, or protect our rights.

4. Disclosure

You may request correction or deletion of your personal information at any time by emailing [email protected]. We will comply within a reasonable timeframe, subject to legal or contractual obligations.

6. Security & Retention

We rely on industry-standard measures to protect information. However, no system is completely secure, and you acknowledge use is at your own risk. Data is retained only as long as necessary for the purposes described or as required by Ontario consumer protection laws.

7. Responsibility

  • Practitioners are solely responsible for the accuracy of information they submit.
  • Users are solely responsible for how they use or interpret educational information.